Frame4 Security Services ("Frame4") is committed to delivering our products with integrity. We respect and protect each customer's privacy. This statement outlines the type of information we collect, how we use the information, and how we protect the confidentiality of non-public personal information. The statement applies to both current and former customers.
Types of Information Collected
Information is gathered either directly from you, for instance, during the new user registration, or, it may be received from your organization as part of a group registration. In addition, if you visit our Internet website, we may ask you to provide general contact information when you request a report or product information. The only required fields are for information we need to maintain your account. All other fields are optional and you may provide any or all information in these fields.
Use of Information
Except as described in this Privacy Statement, Frame4 does not sell or rent access to your personal information to third parties. We collect non-public personal information from and about you in order to identify you as our customer, manage and service your account, understand your needs through market research, and market products and services to you. We may, from time to time, use your information to send you periodic e-mails informing you of technical service issues, customer satisfaction surveys and account updates. We consider this information essential. Therefore, you will not be able to opt-out of receiving these e-mails.
Disclosure of Information
When you access our products, whether it be directly through Frame4 or via any of our partners or channels, your personal information may be disclosed to and become the property of Frame4 and/or the respective company. Under these circumstances, the use of your personal information may be subject to the privacy policy of that company. Prior to providing personal information, we encourage you to review the privacy policies of these sites.
Security
This website has security measures in place to protect the loss, misuse and alteration of the information under our control.
Policy Changes
It may be necessary for us to modify this privacy statement to reflect changes in the way we collect and use information or changes related to privacy laws, regulations and industry standards. Accordingly, we reserve the right to change this privacy statement at any time by posting the revised policy on this website. Information will be handled according to the privacy statement in effect at the time the information is used. Your continued use of our site following the posting of changes to these terms will mean you accept those changes.
How to Opt-Out/Edit User Information
Since we recognize the importance to our customers that our records are correct, we have implemented internal systems that are designed to report customer information as completely and accurately as possible. If you would like to review and/or edit customer information, please contact Customer Services info@frame4.com.
